
š Trezor.io/start ā FAQs
1. What is Trezor.io/start?
Trezor.io/start is the official setup page for Trezor hardware wallets. It guides users through downloading Trezor Suite, installing firmware, creating or recovering a wallet, and safely managing their cryptocurrency.
2. Is Trezor.io/start safe to use?
Yes. It is the only official site for initializing Trezor devices. Always ensure the URL is exactly: https://trezor.io/start
with a padlock icon in your browser address bar to avoid phishing sites.
3. What do I need to get started with my Trezor?
You need:
- A Trezor device (Model T or Trezor One)
- A computer with internet access
- A USB cable
- A pen and paper (to write down your recovery seed)
4. Do I need to install software to use Trezor?
Yes. Youāll be prompted to download Trezor Suite, the official desktop or web app used to interact with your hardware wallet.
5. Why does my Trezor say āGo to trezor.io/startā?
Thatās a default message on new devices prompting users to begin the setup process. Once you visit the site, it will guide you through the proper steps.
6. Is a recovery seed required?
Yes. When you create a new wallet, youāll be shown a 12- or 24-word recovery seed. This is your only backup in case you lose or damage your device. Never store it digitally.
7. Can I recover an existing wallet on a new Trezor?
Yes. During setup, choose āRecover walletā and enter your existing recovery seed. This will restore your previous wallet and funds.
8. What happens if I lose my Trezor device?
If you have your recovery seed, you can recover your wallet on another Trezor device or any compatible wallet. Without the seed, your funds are permanently lost.
9. What cryptocurrencies does Trezor support?
Trezor supports over 1,000 cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Dogecoin, and most ERC-20 tokens. Support may vary slightly by device model.
10. Is Trezor Suite better than using a browser extension?
Yes. Trezor Suite is more secure than browser-based tools, offering better privacy, fewer phishing risks, and enhanced features like Tor support and coin control.
11. Do I need internet access to use Trezor?
Yes, to access Trezor Suite and broadcast transactions. However, your private keys never leave your device or connect to the internet.
12. How often should I update my Trezor firmware?
Whenever prompted by Trezor Suite. Updates fix bugs, add features, and improve security. Always verify firmware updates via official channels only.
13. Can I use Trezor with mobile devices?
Trezor does not officially support mobile apps, but limited functionality is available via third-party apps on Android. For best results, use a desktop computer.
14. Who can I contact for support?
You can contact Trezor Support directly at https://trezor.io/support. Never share your recovery seed, even with support.